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re: zig zag [Brothers Boutique 771] serial#c25187945?

I tried the neede and it did not move,but I changed the needle anyway, it was slightly bent. I put it in correctly.The machine has been oiled. The zig zag stilee did not work. When I open the top I notice there is a plate that is connected to a spring below.It ia located on the top right hand side, when I move the tool bar, it looks like is is suppose to catch it allowing it to move back and forth. I don't know. What else can I try? The machine is off white with orange trim. thankyou for your help.
lucy Hemrick, June 2007
Hello Lucy,
Does the machine sew in straight stitch ? providing nothing is loose on the top of the machine it should sew perfectly, move the zig zag lever back and forth rapidly whilst the machine is running slowly, failing that it can only be broken teeth on the upper nylon gear which is on the top shaft, it should be an off white gear, if that is the problem then it is a shop repair and you may find that if that is the problem the repair charge may far outway the value of the machine, try the above as a last resort let me know if it is cured or not.
Ken

Ken Dourof, June 2007