The cord works perfectly when separated from the main body,
but seems pretty solid when the cover is re-screwed. The cord comes out slowly with a hard pull, wont recoil and certainly nowhere near fast enough to fire up?

Martin Strike, July 2007

as above but you can repair sring they have a habit of jumping out keeper you can repair by heating spring at end and rebending to suit slot just carried out a repair on mine and it seems to be working ok again

do it all gardening services, August 2008

You will probably find the recoil spring is jammed. My SGT24 did exactly the same, I put it down to poor quality equipment.

To examine it, remove the four screws to remove the plastic cover. Watch out! because the spring may jump out. You will find the spring has jammed against the roller mechanism. Slackening the screws enabled the cord to retract, but the spring did jam.

I am looking for a replacement spring assembly, if I source one I will let you know

peter hall, July 2007