My Hoover Steam Vac distributes the solution into the carpeting, but does not suck back up into the tank the now dirty water. What is wrong?
Thanks.

Luci Carleton (catladyluci@netzero.net), July 2007

i have recently had the same problem. the cleaning wand will extract the solution but the upright is very low on suction. i have ordered a new gasket that goes around the water tank and the front piece that is reponsible for suctioning the water out of the carpet. the long black gasket beween the two can really slow or even stop the suction if there is not an air tight fit. hope that might be helpful

lacie, August 2007