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I have CXL N model. The storage heaters don't work but convector does?

I have Dimplex CXL N model. The storage heaters don't work but convector does. The storage heater doesn't work at night at all. Is this related to thermal cut-out? Do I have to RESET it? Is it safe? Urgent help needed.
Nish, July 2007
Hi,

I also had difficulties with this type of storage heater system installed in our apartment in Dublin. Manuals to many Dimplex storages heaters can be downloaded from here:
http://www.dimplex.co.uk/corporate_information/instructions_-_installed_heating_products.htm

Niko, October 2007
link Click here to see other fixes for Dimplex.