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John Lewis JLTDC 05 Start/pause button flashing?

The machine will not start, start/pause continues to flash. Tank is empty, have checked drawer is in properly and door is shut. Have cleaned condenser and filters. Can I try anything else before calling an engineer?
Nicky, July 2007
plastic diffuser has broken behind fascia panel and when you press button to start it isnt connecting with electronic pcb

ck, August 2007
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