Switch freezer off.Take out all the trays. Undo the screws holding the back panel. remove the back panel. You will then find that the freezer coils which have been hidden by the back panel, are completely covered with ice. Get a hair dryer and melt all the ice off the coils . Ensure that the drain hole at the bottom of the back panel , is free of ice so that the water formed when the ice melts, can drain away. replace the back panel. put the trays back and switch the freezer on
Bartlington, April 2017