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why machine does not agitate in any program?

hoover softwave 1100. will not wash, just fills up with required amount of water.no agitation also if manually turned the dial to spin then it won't spin either but continues to empty water, can hear the pupm working.
joseph, August 2007
hi only two choices
1) motor brushes gone
2) circuit board fault

phil grimshaw, August 2007
link Click here to see other fixes for Hoover.