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Scantronic 9800+ displays "- -" only?

Our daughter set the alarm off and had forgotten the code to turn it off. On returning, my wife keyed in the access code. Since then the display shows "- -" and beeps when pressing any button. It has stayed this way for over a week.

From reading the manual, it appears this is a transit state where some entry is expected - but what?

Any ideas?
Mike, September 2007
normally pressing the esc key would rid the display of this email if you need further help - paul.shade@ntlworld.com

paul - security installer, October 2007
link Click here to see other fixes for Scantronic 9800.