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how can i fix alarm?

we have got a optima xm alarm system and it has developed a fault on it when we key in our alarm number to set alarm it just keeps beeping and shows zone 4 lit up red were it just bleeps normally and alarm sets i have tried removing battery to set it back to factory settings but it never worked has anyone got any ideas to help thanks
ian irvine, October 2007
what is zone 4 - what is it protecting.....

paul - security installer, October 2007
link Click here to see other fixes for Optima XM.