I have a Hotpoint fridge freezer Model FFA90S . I am getting ice in the bottom of the freezer compartment under the bottom tray. How can I rectify this?

Bill, October 2007

Another one here too, we have had ours about 4 years. We had to have the engineer out within the first 6 weeks as it just stopped working and now get a build up of ice on the bottom of the freezer, which we just remove now & again with a plastic spatula.
The latest thing is the fridge only works when it feels like it. I too will never buy an Hotpoint appliance again and don't know what to do about the one I have!

Danny, July 2010

Another one here.Only had mine 2 years and have had
to swich off & on 6 or 7 times.Had our local engineer out and he said that there is an ongoing fault with this
fridge/freezer.I will never buy an Hotpoint appliance again.

Alan Hatfield, March 2010

It's the drain hole at the rear of the bottom shelf, it gets blocked with ice. I defrosted it with some boiling water and even using a heated screwdriver to melt the ice. Once it's defrosted works fine.
I found this out from an engineer when he was fixing my Hotpoint Dishwasher.
I'll never buy Hotpoint again!

Gary, June 2009

I have the same problem, Hotpoint service engineer came out (£89.98 gone) and said that we needed to turn the appliance off for about 3 days. Then re-start (really worth the £89.98 callout charge). All is now OK but the ice is now building up again on the bottom shelf and periodically de-frosts and leaks over the floor. It appears that if the fridge door is left slightly ajar for any time that there is a build up of ice in the rear air vent (through which the cold freezer air is drawn in order to cool the fridge) until such a time that it blocks thus meaning the fridge ceases to get cold air drawn up by the fan hence it warms up. I tried to turn it on after a 24 hr defrost but it did not work, next time I think I will use a hairdryer or such to speed things up. It took the 3 days to defrost sufficiently, I guess it means that at least the unit is well insulated as it took 3 days to melt the ice plug. However I wish I could earn (£89.98) for dispensing advice such as "turn it off for 3 days", what a design flaw !!! I assume there is an underlying design flaw and or sensor or fan failure but the engineer assures me things are OK

Bruce Agnew, Disgruntled Hotpoint owner & professional engineer in the aeerospace industry, November 2007

I'd just buy a new one; other than Hotpoint.

I've the same model. Ice'd up, motor gone, gas gone, cracked then replaced door shelves, banging/popping noises, cracked skin inside freezer.. It really is pants.. wont be buying a hotpoint again!!

ady, October 2007