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How can I fix my kodo straighteners?

I bought some kodo creative ceramic straighteners (KO/300V) but they started to only work if I twisted the wire round to a certain position. I've been doing this for months but now they won't turn on at all and where the lead connects to the straighteners it feels loose. Do I need to buy new straighteners?
M Gregory, October 2007
You need a new lead assembly - £10, easy to fit!

Ian Davey, September 2012
thisd is a manufacturing fault with kodo, i have just had my 2nd pair replaced free of charge take them back

nicola wallace, October 2007
link Click here to see other fixes for Creative.