you talk the biggest load of rubbish i've ever heard.
>It`s a safety device to stop you getting scalded.
there is no safety device that shuts of the water to stop you getting scalded.
thats a tco that shutts down the heating elements not the water flow.
check your solenoid valve is opening.
do a ohms test should be 3.5 any lower it's faulty.
>Get someone with some basic knowledge to open it up, theres not a lot in them..but disconnect the electrical supply first as these things carry huge currents.
you can't test it with the electric off
don't give up ya day job
hi-spec plumbing & heating, November 2007