Fix Fault Glow-worm

Lights not working.have changed bulbs .when using remote there is a red glow for a few seconds but no lights working.the heating part is working ok.the bulbs are ses E14.candle have tried 4bulbs to da ... more

My full size heatsurge Amish roll and glow shuts off by it's self . We have cleaned it , Reset it numerous times but still shuts off. can you help?

Windsor Radiant Gas Fire about 30 years old has three radiants. Centre radiant has a very low flame and does not glow. Outer two radiants work normally. No apparent blockage or dirt in centre burne ... more

I have a Flavel Regent Gas Fire, it has 4 radiants, when on full, the outside 2 radiants glow bright orange, but the middle two are dull orange, & also when on setting 2 the two middle radiants are du ... more