Hi, I have a KDC-9017 to and it worked fine until about a month ago. The unit will open the face half way and stay open half way for 20 seconds and then close. When I took it apart I found that a tooth is missing on one of the gears on the motor assembly that opens the face. The only way to repair my problem is to order a new assembly.
James Shestopalov, July 2005