I don't suppose Janice is checking in here anymore... maybe none of the original posters are. However, I would like to thank Joe for his response. It was right on the money; I had the same problem with my Moffat, and it just turned out that, yes, it had been stopped mid-cycle. I just had to turn the dial to the end of the cycle, and the machine reset the dish soap door.
Janice might have had a different problem, but if anyone else googles in here like I did, they might find Joe's response useful. Thanks Joe.
gene, August 2005