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how can i fix my cd player?

How can I get my cd out of my 2002 Ford Explorer 6-disc cd player. It kind of just swallowed it and won't give it back. Each time I hit the eject button, I get cd error message. Radio works fine. Also does anyhone know how to get the keycode for keyless entry and inform me how to program. Someone please help. Thanks.
Patricia, January 2008
I hit the eject CD button and slide a plastic knife in the CD player. If you look in the player when it's making the eject action, you will see two black clips, spaced about 6 inches apart. Push one down with your knife and the CD will eject quickly! Grab it. Don't have a fix for the problem itself but I'm going to attempt to take it apart this weekend.

IMDB, April 2008
link Click here to see other fixes for Ford.