Hi,
Do you have the same problem as I had ie the standby light (on right hand side of the box) is permanently showing red and will not change to green when the Sky button is pressed on the remote.
If this is the problem you have to reset the digibox by getting a software update from the satellite, as follows:
1. Ensure your TV is selected to view the Sky broadcast, via the SCART connection with the DRX100 (mine is AV2)
2. Remove power lead from the mains supply (ie remove power from digibox)
3. Press and hold in the 'Backup' button on the DRX100 digibox
4. Put power lead back in and switch power on
5. After 2/3 minutes the 4 lights on the front of the DRX100 will light up
6. After approx 8 minutes you should receive a message on your TV stating a software update is taking place which will take up to 10 mintes.
7. Continue to hold in the 'Backup' button for the next 10 minutes then release it - the 4 lights will remain on for a short time and then go out
8. Now is the moment of truth and you should now get a green light when you press the Sky button on your remote - it may take 2/3 presses to achieve this
9. It worked for me fine - I think the secret is keeping the 'Backup' button pressed in all the time through steps 3 to 7 above
Good Luck, David
David Graves, April 2008