how can i get my ford 6000 RDS EON cd player to work it just says phone on the display worked fine til i changed my battery, its an ex company car i believe it hard a car phone kit installed as the aerial and mic are still there

many thanks
Gary

Gary Jay, January 2008

Ok. The "PHONE" problem is that the radio thinks that a call is coming in. This is because:
1) the "tel mute" pin on the rear of the unit is being pulled to ground.
2) the unit is mis-reading the fault.
to determine which it is, disconnect the accessory connector from the rear of the unit. There are 3 multi-plugs on the back, one for power; one for speakers; one for accessories. it's the shorter, wider on in between the others. There may also be a green CD changer connector and there is the antenna.
If the fault is still present, then I'm afraid that it is a faulty radio. try cleaning the connector PCB with IPA or similar.
If the fault disappears, then it is most likely that a mobile phone kit has been installed and is causing the problem. usually, there will be a wire to the accessory connector that has been added. eg. not in the vehicle loom. This is usually yellow. simply remove / cut this wire. This should clear the fault.
Hope this helps.
As for the "VOLUME/SPEEDO" problem - these units have a feature called "AVC" - Automatic Volume control. The unit receives a signal from the PCM which tell it how fast the vehicle is travelling. the unit then adjusts the volume to compensate for road/engine/wind noise.
It is (in my opinion0 likely that your VSS - Vehicle Speed Sensor is faulty. I would recommend replacing this, as the PCM relies on this signal to manage the engine fuelling/ignition properly. Also, if you have a fuel/trip computer fitted, this will be giving false readings.
I hope I have added some useful info here.

PipeManPeep, July 2013

I have a 6000 cd rds eon,every once in a while the speedo needle bounces at the same time as the volume on the radio or cd player goes loud.Any ideas? thanks

Davey, October 2012

i have same problem on 5000eon keeps cutting off radio and displaying phone the manual says nothing about "phone" i removed radio looking for "yellow wire only to find 3 blocks of wires and no way to dicern which wire is for phone ???

malc, March 2012

If there has been at any time, such as mine had, a mobile phone kit fitted, as previous people have said there will be a yellow wire fitted.

I simply took the in line fuse out of the wire as I don't believe cars an phones mix.

That has solved my radio showing 'phone' all the time and my radio now works.
I appreciate the other input from your web site to allow me to corect this fault.

Allan, March 2011

hi ino this has no help to your problem but does any1 no how to change the time on it as i have tried everything and still no good

cheers

callam, November 2010

I have the same CD player in my Modeo Zetec. It has worked fine all the time I had the car, but now it just says "PHONE" and nothing will work anymore.

chezzer, June 2010

I've just encountered the same problem after entering the code.

I found this answer on another website - no idea yet if it will work:

Radios have a wire built in for future connection to phone kits for muting the radio. I think all that the phone kit does is give it an earth when a call comes in. So if this wire happens to earth on a part of your car whether a car kit is installed or not you will get phone showing on the radio. Pull out radio and find this unused wire. It is probably touching on something.

Richard, January 2009

Mine has a similar problem where the radio mutes frequently and displays phone.

Stephen, January 2009

hy
check the connector circuit board inside the radio
you should find some rust or corosion that short-circuits the pins. clean with some alcohol, and that should do the job.
regards, robert

robert, October 2008

have a look on the back for a yellow wire connecting it to a hands free i had the same problem disconnected the yellow wire and now works ok hope this helps

shane, September 2008

i have encountered the same prob can anyone help

wizbit, August 2008

The 6000 in my Focus has just developed the same fault. 'Phone' is displayed permanently and none of the buttons work except the volume and Bass/Treble adjustment. Tried disconnecting the power with the hope that on re-powering and entering the security code that it might clear the problem. Wrong.

Phoned the dealer I bought the car from, and spoke to one of the mechanics who suspects that the phone/mute circuit board has given up, and that I need a replacement radio. As the car is still under warranty, I'm hoping the radio is as well. I know this is of no comfort if your unit is out of warranty.

Ian, May 2008

I can't help much, but my RDS 5000 (same model but with acassette instead of CD) had always been temperamental for the 3 or more years that I had owned the car. It suddenly developed a fault where it would flash up PHONE for some time then go back to the radio. I never had a phone kit in it, the fault wasn't connected with any other events, so I think it's just the electronics going bonkers. And I think the RDS series has a bit of a reputation for that.

My solution was the slightly pathetic one of buying a 6000 to replace it on eBay for about £50.

My thoughts are that it might well not be fixable if its mad chips.

Sam the Centipede, March 2008

I have exactly the same problem. Did you find an answer?

Jörgen in Stockholm

Jörgen Primell, March 2008

I recoded it no problem with that part , thats when it comes up with phone on the display,have got the manual but nothing in there helps

Gary Jay, January 2008

when you changed battery did you re-code the radio if not do you have the code,if not leave the serial number it start's with the letter M. on this web site & either one of us will give you the code ?

steray, January 2008