Hey miles I sympathise......Tell the old ratbag to come and give it a try herself and that'll shut her yap....
Undo the fixing (spring, twisted wire or plastic locking band) which attaches the seal to the outside shell and detach doorseal from outer machine shell. Remove the machine top, push drum towards the rear of machine and look down to where the doorseal attaches to the drum - you should seen another clamping band. Unscrew this inner drum clamping band and pull the doorseal away. Fitting the new seal is a bit like fitting a bicycle tyre on a new rim but on a bigger scale.Ensure the seal is located correctly and refit both outer and inner clamping devices. Some manufacturers in their wisdom bung the seal beneath a concrete balance weight in the front of the drum.....Jeez. If seal is obstructed by concrete weights the front panel and the concrete weight will have to be removed before seal can be detached.
WASHING MACHINE SERVICE AND REPAIR MANUAL.
cut and paste the following address into your browser for more info. www.2ndwave.co.uk/manual.html
dan, February 2008