home Fix label Computers label_important Notebooks/Laptop PCs category Dell

Blank screen after start up - Help Please!!!!?

Hi - I have a Dell Latitude D820 laptop. Yesturday after turning it off it just would not start up again. I can turn it on, see the 'Dell' welcome screen but no OS loads after that and is stuck on a blank screen. I cannot even load up in safe mode. It is like the HDD has locked itself, but you can can hear the HDD spinning at power up.

Can anyone help please???

Nagesh Modhvadia, February 2008

home Fix label Computers label_important Notebooks/Laptop PCs category Delldone

if your laptop has a floppy disk capability then down load the rom bios firmware for your model from manufacturers website. download the rom bios to a floppy disk then run from boot.
this sorted my dell lattitude before.

gary, March 2008

just leave it to run when switched on . because you may have a problem with software. it may take a while but it will try to fix itself. if it does recover, then once the desktop comes back, go to start menu. type from on run cmd, then in command prompt type chkdsk/f
this genrally sorts it out.

gary, March 2008

which operating system are you running?

gary, March 2008

Nope -no ones got back - Im suspecting a Hard Drive fail, but it does spin at start. Weird??

NAGESH, February 2008

Nope -no ones got back - Im suspecting a Hard Drive fail, but it does spin at start. Weird??

NAGESH, February 2008

Hi did anyone get anywhere with this, i have the same problem with a brand new Dell Optiplex 755???

Matt Wright, February 2008

link Click here to see other fixes for Dell.