I got my sansa® Clip & Rhapsody®(pink, 2GB) from my brother this Christmas and it is really important for me.
I plugged my usb battery charger in my school's computer and then couple
of hours later i just took it out cause i thought it was done.
However my mp3 freeze and i tried to push buttons to see if it worked..
but it didnt except turning on/off.
I know i cant return it to sansa company cause it's been more than 30days
i never droped my mp3 or done anything wrong, but to unplug my usb battery charger from computer. please.. please if anyone knows how to fix it.. help me as soon as you can

my email is julie_5301@hotmail.com thank u.

Julie, February 2008

Shes right about resetting, BUT for me, it still stays frozen. I think my problem was unplugging without ejecting it. Try a firmware update. I can't do it for some reason (b/c i have a mac) but it worked for my earlier mp3's

Timmeh, July 2009

Had same problem. If you do a reset, you will clear all the songs off your Sansa and any settings - will be like it came from the factory but without their sample songs too. Totally blank. Hope you backed up your songs to CD or harddrive or other.

To do a reset, put power button up (like turning on or off) and hold it up for about 15 seconds. The screen will refresh and your device will be reset.

TGG, October 2008