My son has put part of a small wooden toy into the soap tray and this has now dropped down the chute into the machine. The toy is a wooden dowel about the size of an AA battery. I have not started the machine. Can the toy be removed easily before starting the machine or should I let it run cycle to see if it passes through to the trap?

Bradley Maude, February 2008

youll have to remove the top cover, disconnect the dispenser drum hose and remove. May cause drum damage if allowed further into machine. Then give the little tyke a damn good hiding.
manufacturers are now using torx type screws to try to keep people out of the machines. you may need to buy a set of torx screwdriver bits to get the screws removed.
Check out this site for info: www.2ndwave.co.uk/manual.html

dan, February 2008