I have 2 Envoy 50 boilers, they really are cr*p. If it was working before then it is very unlikely that there really is live on the neutral. More probably the PCB is knacked. In this condition they give all sorts of fault codes. Try another (new) pcb if possible. They are very expensive and I now have 2 broken ones. Let me know if you find a repair service
Roland Frankel, March 2008