Richard,
Many thanks for purchasing our Wirquin Jollyflush, your problem has just been brought to our attention, The Jollyflush cable will stick open if the cable is stressed, The Jollyflush has a bayonet cap fitting (like a light bulb), you may wish to move it around to the next setting and realease the cable, If you should require further assistance plase call our UK office, 01934 733320
Michael Jhureea
Office Manager
Michael, May 2008