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Overcome the red lockout light?

We have a Camray3 with Riello class3 fan. We have to constantly press the large red button at the front. This gray unit has been replaced by our service engineer but in the last week the boiler has failed over 30 times. Were should we look to cure the problem?
Brian R Kilner, February 2008
a different engineer ?

combiking, March 2008
link Click here to see other fixes for Riello.