I have an intermittent noise coming from the fridge side of the unit (not the freezer side)Sounds like a low burring.Not sure if it is fan noise or something more sinister.The noise is becoming more and more regular.Bought the fridge 3 years ago from Comet. Noted some other problems posted on your website about faulty fans, is this a common problem with this unit.
Thanks

dannie, February 2008

call samsung on 08009880123 this problem was documented on BBC watchdog. Samsung have extended the warranty to 5 years. Call them.

Alan, June 2009

It is a known design problem, and thanks to the BBC's Watchdog programme, Samsung have now offered free callout and repair to any RS21-series fridge-freezer for a period of FIVE years from date of purchase. Call Samsung customer service on 0800-9880123 to book a visit. I've just received this info from Comet, but have not had the repair done yet. Also see the Watchdog website at http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20080407.shtml for more details.

sid, July 2008

u will need to replace defrost sensor and fan motor can get them both from www.reconwarehouse.co.uk

bob, February 2008