The fabric conditioner compartment in my Whirlpool AWM 337 washing machine is always full of water and when I empty it and add fabric conditioner, it doesn't seem to reach the wash. I think there may be a blockage and would appreciate any advice about clearing it, or other possible causes. The machine is 8 years old, but working OK apart from this.

Anna Mc, February 2008

remove the top cover of the machine,(power off) and disconnect the flexible hoses from the dispenser. Check if theyre blocked. The dispenser itself can be separated - generally held together with plastic clips. Clean out any crud or hardened detergent.
Fabric conditioner is taken from the detergent tray by siphon action. Most likely flexible siphon pipe is blocked. Remove machine top, identify the pipe coming from the softener compartment, detach and clean.
Check out my site for info: www.2ndwave.co.uk/manual.html

dan, February 2008