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My Quantum treadmill is stuck on incline. How can i fix it?

I powered on my treadmill today and the incline rose on its own to the maximum and now won't go down. It is a Quantum 2001 model. When I power up the machine both a green and red light
Jean Doig, February 2008
You may have a stuck elevation button.
Your probably going to need a tech.
One thought. If you could find the elevation wires on the lower board, reverse them, then turn on your machine. It should go down.
If You can e-mail me a picture of the lower board I may be able to figure it out.
Also, Call the manufacture service. They will talk to you for free and help you walk through it.
markepeterson@austin.rr.com

Mark Peterson, February 2008