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How to fix washing machine???

My washing machine spun the waster out after the wash cycle now it is full of the rinse water and won't spin out.It did this one time before and it eas a small rock keeping the pump from draining water out.It was new so the repair was covered.Can someone give me any pointers on fixing it??Thank you.
Melissa Fisher, June 2005
If nothing is comming out of the drain hose when you go to the drain cycle it's more than likely plugged somewhere along the line and youll have to pull the hoses off the pump to see if you can see where it's clogged or perhaps the pump too could be clogged. I don't know what your model is so I can't tell you how to disasemble your machine.

JP, June 2005