On the 29.02.08 my sat nat would not load properly I just got a screen saying it was loading but it would not. I contacted my local radio guys who were very helpful and said it was due to a satilite going down due to th extra day in the leap year! they reset it and it worked ok for a day or two. Then it went back to this loading screen I then reset it (told by by them how to do) and I have had to do this every day sometimes twice a day! any ideas?

nick jones, March 2008

i had the same problem. take the maps disc out of sat nav and disconnect power from the sat nav unit wait 5 mins then power back up and then insert maps disc again. youll find itll work correctly then

Wiverage, December 2013

i have an acura mdx 2004 and i am having problems similar to the one describaed above with the navigation system since february i haven look into it that much i would like to fixed but don`t know how, did you guys know and found a way to, i was surprised when i read your article a friend of mine say that had something to do with satelites signal cuz something similar happens to a chevy owned by his dad, but he didnt know more. i live in united states

Raul, December 2011

this a known issue mitibusi motors have the same dvd they have badged it called mv 7500,

go to google and type mv 7500 sat nav
you need a software upgrade it's a common fault look it up on the net on forums

alpine website put in your model number and you can download the patch

jamil mughal, July 2008

I have just bought an Alpine Sat Nav system from a mate and i fitted it yesterday. It includes the same model (NVE-N077PS) as you are talking about on here and has exactly the same fault as you are reporting. He hadnt used the kit for 3 years and at first i thought it was a faulty unit, but after googling and finding this forum, i think i have found the answer. Just about to ring my local Alpine Dealer to see if they have the required update disc in stock.
Has anyone had the disc loaded yet? Is it just a one off thing, just put the disc in, load it, take it out and then put your map disc back in?

Luke Cheater, May 2008

How do you reset the unit?

I would very much like to know.

Thanks

Jason, May 2008

How do you reset the unit?

I would very much like to know.

Thanks

Jason, May 2008

As per earlier answer

"I have been on to Alpine Tech support today and they are aware of the fault. It has nothing to do with the leap year. It is all because the System sees a new satellite which came online on the 29th feb and does not expect to see it. The Sat Nav box does not know what to do with the information from the new satellite."

Alpine have a repair disk to fix this problem. (Free)
Call them on 0845 3131660

Surinder Nagi, May 2008

Hello ALUN,

Can you give more information about this update?

Is it a CD-rom or DVD rom? Can you make an image of this cd or dvd?

In Portugal they don´t send any update, I rang and they say that I have to send the NVE-N077PS and they will update it. and also that I i´ll have to pay for this upgrade.

Regards



"Cheers Nick.I rang alpine and they sent me a disc to upate the system."

zeppelin, April 2008

Hello,

Form Portugal the same problem.

Any solution?

Thanks

Jose Silva, April 2008

Cheers Nick.I rang alpine and they sent me a disc to upate the system.

ALUN, April 2008

My sat nav is now fixed Alpine have produced a softwear update to repair it.

Nick, April 2008

Hi.

Has anyone got a solution to the system needing resetting everytime you switch the car off for a few hours?

Cheers

ALUN, April 2008

Yeap - got the same problem - I think you can assume there are hundreds out there with the same issue.

Paul, April 2008

Hello Again,

I have been on to Alpine Tech support today and they are aware of the fault. It has nothing to do with the leap year. It is all because the System sees a new satellite which came online on the 29th feb and does not expect to see it. The Sat Nav box does not know what to do with the information from the new satellite.

In approx 2 to 3 weeks Alpine will have a fix for the problem and will be sending it out to dealers.

Call their Tech Support and they will add you to the list they are compiling. 08703333826


Cheers Mark

Mark, March 2008

Yep...same problem here.

Resets OK and if the car is turned off for a few hours it fails again and needs resetting.

Must be a fix for this somewhere....just got to find it.

Mark, March 2008

hi again,

You are right Nick, my sat nav also needs resetting everytime I start. Have you found a solution for this..I spoke to my local guys here...no one seems to have a clue :(

tx
mgk

mgk, March 2008

HIya,
I had exactly the same issue with the same unit. Occured on 29th Feb 08. After lots of searching and nearly buying a new unit - I found the answer. And Nick is exactly right.

The answer is:
- Unplug all cables. Leave it a some time. I left it about half hour.
- Plug back in the screen and power. (Do NOT plug the GPS lead in yet)
- It will reboot - poss to software version 2.10 and centre on Greenwich, London.
- Leave the power on and plug in the GPS.
- Leave the power on and wait for 5-10mins
- The GPS will find your location - and off you go - factory ready!

Perfect. Wierd thing to happen. Another forum said that a shop mentioned a satellite failed due to the leap year and that's what caused it. Not sure myself, sounds like dodgy coding in the Application to me. Anyhow, its sorted.

Thank guys - good luck

iPatch, March 2008

To reset it you need to unplug both the cables entering it (the large one is the power the small one the GPS antena.) Then wait 10 mins and plug the power back in & leave on untill a map comes up it should be of Grenwitch (london) when this comes up you plug in the small lead (GPS) and your possition should come up.

However mine resets ok then the next time I stop it fails again let me know if you have the same problem, I have seen several on Ebay but if they are all the same its pointless.

Nick, March 2008

Hi Nick

It looks like theres aty least 3 of us with this problem, can you advise me how to reset it.

Thanks

Mike

Mike Thorpe, March 2008

hi Nick,

I have the same problem, can you please tell me how to reset it...

many tx
mgk

mgk, March 2008