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how can I fix my Nav Gear N 910?

Can anyone help me with the lock up problem with this model please. After the 1st screen(red car and windmill) it just locks up and nothing will work from the manual.I have tried re-setting,holding the volume button in,pressing the sleep button,etc.,etc., Any help at all will be fab. Paul.
Paul Repton., March 2008
paul if you get answer can you let me know

aceheating@tesco.net, March 2008