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incline stuck in the highest position?

When I turned My Pro form xp550E treadmill, the incline went all the way up, none of the buttons work is there a rest button? I need help.
thanks
Belinda, March 2008
It sounds like it can't find it starting point. Look on the inside of the hood for calibration instructions and try to calibrate it first.
Also make sure the elevation sensor is clean
This video can help Maintaining Your Home Treadmill Revised
at this address http://www.mindbites.com/person/214-Mark

email me if you need to

Mark Peterson, March 2008