my 910 has suddenly stoped working i can get agreen light when on charge but cannot get the TomTom to turn on the computer dosenot recognise it

jamie, April 2008

Yep, we just had the same problem, tried the reset button and now it works! Thank you!!

nicky, March 2009

my tomtom 910 will not turn on the light shows it charging but will not turn on

gordon meale, November 2008

I had the same problem with mine and I tried the reset button, That worked for me.
If you have not already, find a pin to reset your tomtom then press the switch on button again.

tim, August 2008

sounds like the same prob as my one.
Did u drop it or did it take a decent hit?
Most prob the hard drive has died, they use 1.8inch drive the same as in ipods.
It is repairable if u can source a new HDD and have all your files and maps backed up.
the software is available from tom tom web page, but remember they will charge for the map.

Michael, June 2008