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scanning problem?

my new printer , a epson dx8400 all in one, will print, copy but will not scan from the computer. A display comes up saying unable to start scan there may be a problem with network settings,please use troubleshooting assistant which ive done without any sucess.
Graham Lightfoot, April 2008
Is your scanner connected directly to the PC USB port. I had this problem when I used a USB hub

PC Expert, April 2008
link Click here to see other fixes for Epson.