Kev
I am having the same problem my fridge is +19 but the freezer is okay. Looking at these types of websites it appears to be a common problem. I have just taken the grill off the front below the freezer to find that it was full of thick dust. I have given it a good vacuum and am waiting to see if this solves the problem. If not I may have to take the panels off at the back of the freezer to see if it is iced up (possibly as a result of the dust). Once I have checked this out I will update you. Failing that it may mean a new thermostat!
Cathy
Cathy Williams, April 2008