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Bosch Washing Machine - Not taking in the fabric conditioner?

My mother and I both have Bosch Classixx washing machines and both are not picking up/draining thefabric conditioner. We have tried a boild wash, scrubbing the insides and the soap tray but without success. Help please - we hate scratchy towels.
Gill Thomas, April 2008
Thats right, we had the same problem.
Take out the draw and get a toothbrush in there and clear out the inlet.

Dawn, August 2008
hi,unblock inside of housing in roof,after removing drawer,its usually clogged up above where conditioner compartment is located.

Alan, April 2008
link Click here to see other fixes for Bosch Classixx.