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how do i get my w810i left button and volume to work?

no movement on moving left and no volume button
angie, April 2008
I wish i knew there are no truly helpful answers given by anyone! On my phone buttons 1,4,7,*,right and walkman buttons dont work!!! Think yourself lucky you only have those problems! out of waranty and getting frustrated it definately ISNT the actual keypad as I have just bought a new one and it isnt this! HELP!

Dan, April 2008