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Motorola G 2nd version, ?

How do you stop phone from sending incoming calls directly to voicemail?
Will, June 2017
My prejudice says that Voicemail is a function of the Service Provider - you tell the service provider how you would like incoming calls handled - voicemail is saved on the service provider's computer - not on your phone. You should be able to turn the voicemail feature on and off using your phone.

Good Luck..., June 2017
link Click here to see other fixes for Motorola.