The internal mechanism of our toilet cistern has come undone and I can't figure out how to reconnect it so it will flush. The push button (whole single button, not split or double) is in the non-depressed position but nothing is holding the water re-fill part up so it's constantly running water into the bowl unless I wedge it up. Any suggestions on how I can fix this myself or do you think I need a professional? It came with the house and I can't identify the brand or model.

McMahon, April 2008

Try www.cisternspares.co.uk

Andrew, May 2008

I don't know but what I can say if you have a digital camera take a picture of the inside and take it to a large plumbing shop and show them the picture. I've done it and ours were quite helpful and also thought the picture thing was a good idea better than trying to describe it.

Charlie, April 2008