home Fix label Computers label_important Desktop PCs category Acer

How can I solve a problem?

I have an Acer 5315 laptop running on Vista. When I insert a CD, DVD or any disk into the laptop I can hear it spinning but nothing appears on the screen as has previously done. How can I get it working. I'm not very technically minded so finding it difficult to resolve.

Chris, April 2008

home Fix label Computers label_important Desktop PCs category Acerdone

You can buy a CD/DVD cleaner disk (not expensive) and try cleaning the laser head - hopefully that's all that's wrong. Otherwise you may have to replace the complete drive. Hope it's just a dirty lens.

Bruce, June 2008

Thank you for responding, unfortunately I can't see an icon for My computer, would I have one in Windows Vista?

Chris, April 2008

It may just be autorun that isn't working, it happens from time to time.
Can you see the disk/disk contents via 'My Computer'?

Redders, April 2008

link Click here to see other fixes for Acer.