sounds like there is something stuck in the pump, open door if it will allow you remove as much water as you can , then unscrew filter (behind pannel at the bottom of machine) with a pair of twessers or something find whats trapped in your pump houseing if theres nothing in there the pumps proberly jammed twist paddle around wilth a pencel or something it see if it frees itsself. then put washer on to spin cycle and see if the paddle in pump filter is spinning if so all will be ok. let me know how you got on after this advice.
asuds@hotmail.co.uk, April 2008