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TDE C17P0100: THERE IS NO PICTURE?

My TDE has excellent voice , but NO PICTURES. Do I need to use the remote to turn pictures on, (It is now out of battery).
Thanks.
Norman
norman, May 2008
Very odd. i have the same porblem and it has been that way since I got it as a present about a year ago. There was no receipt with it so I was out of luck trying to get it exchanged. Evrything seemds to work fine but no picture. I plug it into a TV and it works fine and the sound is fine, but no picture.

J. Clark, August 2008