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How can I fix a Hotpoint FF187E frost free fridge freezer?

There is frozen water (ice) in the bottom of the freezer every morning.I can 'chip' it out quite easily. It has been shut down and cleaned as instructed in manual.BUT I AM GOING ON HOLIDAY!! I need a quick fix!!
(It stopped working 20 days after the guarantee ran out.)
Julia, May 2008
seems like it not goning into full defrost as keeps icin up would check that the defrost heater is working and that they is no blockage

airkool@hotmail.co.uk, May 2008
link Click here to see other fixes for Hotpoint.