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How can I fix my game?

Hi,
I have a Nintendo DS (not lite) and I bought a game from Tenerife. It's a '70 in 1 Super New Game' game and I can't return it.
I was playing on it then I switched it off and turned it on again to switch games then all of the screens went white so I turned it off and on again. Then it said No Game Inserted. I didn't take the game out at any time. So I don't know how it happened.
Jennifer, May 2008
is it a slot 1 game cartridge the small one if so it may be bent pins or if its the large slot the pins may be tarnished does it only play up on this game you may email me at onkenfree@live.co.uk

c to the j, July 2008
link Click here to see other fixes for Nintendo.