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sound gone off on my sony ericson k800i?

hi everyone, my sound has just gone off on my sony ericson k800i and i cant hear any music or calls wen i get them even tho my profile is switched to loudest ringtone, i just vibarates as if its on silent, can anyone help pls?
kelly, June 2008
I have the same problem with my sony k770. New phone no sound?

Amatulla, August 2008
try restoring factory settings

chris jones chrsjns69@googlemail.com, June 2008
link Click here to see other fixes for Sony.