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servis washing machine?

problem started two weeks ago,always put wash on number 4 just a basic 40 wash,as soon as machine was pressed on the usual sound came on but no water came into the drum and it seems like the cycle was just going round.
on another occassion i think i smelt alittle burning
i called up a plumber he came and said its something to do with the elements and charged me ten pounds call out charge without repairing the machine that day .the ten pounds was just to diagnose the problem ,im going mad here with four children i really do need my machine up and running,please can anyone out there help me
thanks alot marian
marian, June 2008
hi, sounds like the pressure system is blocked,so the washer thinks its full of water when it isnt,the burning smell is the element cutting in..not a big job.if you know someone handy get them to tilt the machine backwards and look underneath,amongst the pump and motor you will see a rubber or plastic little bowl with a thin pipe coming out of top,release the bowl from the drum,usually a rubber pull out or plastic with 3 screws,once removed just clean it out and replace,this should rectify the fault.hope this helps nick...ps its alot easier than it sounds.

nick lennox, June 2008
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