when i close my front door i push the handle up to lock it then turn the key.the door locks but the barrel does not fully locate all the way round and so unable to get key out of barrel.i have to unlock the door to get key out.its a pvc front door.

john hirst, June 2008

open your door so thre isnt anything restricting your lock to work, push handle up into locking position then turn key,if turns ok and you can remove key then lock is ok and your door needs re-packing(toe and healing),i would'nt advise you to try and do this if you havnt had any experiance fitting upvc doors as you could end up with a door that wont lock at all,call a upvc repair company in your area and get them to do if asap as you will damage lock if you keep forcing it shut.hope this helps

shaun www.sdwupvcrepair.co.uk, June 2008