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how can i fix it? TomTom one?

When i turn my TomTom on it comes on but just to the screen showing 2 hands. it thrn will not come onto the menu and will not turn off either
claire smith, June 2008
Close to the edge of the card slot on the base of the unit there is a tiny hole. Insert a paper clip to reset the unit to factory settings.

Dave, July 2008
link Click here to see other fixes for TomTom.