There is no water sound at all either so I think I need to remove the top off the cistern to check if there is any water inside - unless someone else can tell me otherwise?
We have running water in the flat and there is still water in the wc itself but I'm having to throw a bucket of water down to flush?? This is a relatively new toilet but this is now the second time this has happened - the first time is rectified itself after about an hour - this time is has been overnight and still nothing?? Please help.

Chrissy, June 2008

the materials supplied with roca cisterns are cr*p,unscrew the push button and remove the lid,you will see on the left or right the ballvalve,with the float,they are always getting stuck in the closed position,give it a wiggle,this will start it filling,until next time that is

matt, July 2008

hi Chrissy


it may just be a small piece of dirt not allowing the water in. you may find it has a small filter on the inlet pipe, these are normally rather fragile so dont rub too hard, give this a quick clean it may solve your problem

lady plumber, June 2008