Windows 97 has been recently upgraded to windows 03.Since this has happened the printer will not print anything from the internet but all offline and emails print fine.
We have tried to uninstall the printer and reinstall but this has not helped.

Alison, June 2008

First of all there are no such things as Windows 97 nor Windows 03.

When you figure out what has been upgraded to what you can get new drivers from www.lexmark.com.

t, June 2008